Working smarter is at the core of the company's ability to deliver better services to both its internal and external customers.
If we work smarter, we not only get more done, we also free up resources to further improve our workplace and motivate our workforce for more productive results. Some of the benefits are also that we get to enjoy quality time with our families and at the same time reduce stress.
GREL outlines its Working Smarter journey or Quality Management Strategy as follows:
- Ensure continuous process improvement, driven by senior management, focused on critical process areas with explicit improvement goals.
- Customer focus - recognising both internal and external customers and their needs and providing value to the user of the product.
- Defect prevention and non-compliance - seeking to prevent non-conformance issues arising with processes and being proactively engaged in prevention of defects.
- Universal responsibility - recognising that quality is not only the responsibility of Information and Quality Systems Department and Factory Quality Control Section, but should be totally pervasive in all aspects of the organisation, with everyone seeking ways to improve the quality of his/her own products and services.
